Pyramid Systems, Inc.

ServiceNow Developer

Posted Date 2 months ago(2/6/2024 2:14 PM)
Job ID
# of Openings
Software Development


Pyramid is seeking a talented motivated ServiceNow Developer that has over 5 years’ experience managing the ServiceNow platform following ITIL methodology with the main emphasis on Configuration Management, the CMDB, and discovery. The role includes installing, troubleshooting, and ServiceNow application development using an Scrum Agile approach. The role also includes integrating ServiceNow with other applications using web services.   


  • Working with other developers and Scrum Master to communicate current development effort status and any blockers in the daily Scrum meetings 
  • Ensuring that the software behaves as designed by testing it for bugs and performance during all stages of the development process 
  • Assisting with maintaining detailed documentation of application design and code generation techniques during the during the development process 
  • Performing ServiceNow Service Portal configurations and deployments
  • Developing Service Portal widgets and capabilities
  • Leveraging UI policies, UI actions, and client scripts
  • Implementing ServiceNow users, groups, roles, and ACL management


  • Minimum Clearance Required to Start: TS/SCI with Polygraph

  • BA/BS + 5 years’ applicable experience or MA/MS + 3 years applicable experience

  • 1 or more active ServiceNow certifications

  • Experience with ITBM, specifically PPM

  • Extensive understanding of the ways in which ServiceNow can be configured and customized and scripting within

  • JavaScript 

  • Web technologies - HTML or XML 

  • API integrations with other systems 

  • Possess an ITIL certification 

  • Possess a Security + certification 

  • Excellent communication and people skills and work well in a team environment

  • Experience in scrum and agile frameworks for development to include task management, performing stand-ups and sprint reviews, gathering requirements, and creating documentation


Preferred Qualifications:

  • Previous DoD experience


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