Pyramid Systems, Inc.

ServiceNow Developer

Posted Date 3 months ago(9/15/2022 5:38 PM)
Job ID
# of Openings


Pyramid is seeking ServiceNow Developers.  You should have worked with or have a strong interest in agile software development practices and delivering deployable software in short sprints.


  • Create and maintain ServiceNow integrations with other systems. 
  • Provide expertise on technical questions related to ServiceNow 
  • Develop the technical solutions, implements them, and perform the component tests 
  • Understand the business needs and the needs to standardize processes, and build this into the solution 
  • Incorporate large scale thinking and approach needed for success of the project 
  • Work with Senior leadership and a team with a variety of subject matter expertise on the criteria and process maps required for ServiceNow development 
  • Intermediate level understanding of ServiceNow required 
  • Intermediate level programming skills 
  • A fundamental understanding of scoped application development within ServiceNow. 
  • Ideal candidate must be self-motivated with a proven track record in the ServiceNow platform and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. 
  • Candidate must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast-moving environment 
  • System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP 
  • Strong communication, Strong presentation and writing skills 
  • Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members 
  • Understands technical and functional design requirements related to ServiceNow. 
  • Create and manage client scripts, business rules, script includes widgets, workflows, and flows. 
  • Integrate external data sources into ServiceNow 
  • Build custom dashboards based on custom application data models and external data sources 
  • Address problems of systems integration, compatibility, and multiple platforms. 
  • Consult with project teams and end users to identify application requirements. 
  • Assist in the evaluation and recommendation of application software packages, application integration and testing tools. 
  • Instruct, assign, direct and check the work of others on the development team. 
  • Participate in development of software user manuals and technical reports. 


  • Must be a U.S. Citizen with the ability to pass a security investigation and maintain active clearance. 
  • College degree (B.S.) in Computer Science, Software Engineering, Information Management Systems or a related discipline.  Equivalent professional experience will be considered in lieu of degree 
  • Minimum of 5 years of experience as a developer in ServiceNow 
  • Advanced experience with ServiceNow implementations 
  • Application Developer Certification in ServiceNow 
  • Experience with extending the ServiceNow schema to custom applications 
  • Experience with relational databases (e.g. MySQL, Oracle) 
  • Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system 
  • Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs 
  • Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications 
  • Customizing ServiceNow using UI Pages, UI Macro, CMS using CSS, HTML, Jelly, Service Portal, or other equivalent experience. 
  • Experience presenting and conducting demo reviews with client stakeholders. 


  • Certified ServiceNow Developer 
  • Certified ServiceNow Administrator 


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